Customer Service of BabyDirect.com
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BabyDirect.Com makes it easy to find the baby products you need. Easily browse the various product categories on the left hand side to quickly find the baby products you need. All of our baby products have been put into each to navigate categories. BabyDirect.Com offers three convenient payment options to help make purchasing with us as convenient and as simple as possible. PRIVACY & SECURITY BabyDirect.com is committed to respecting your online privacy and security. We have developed this privacy policy to ensure our web visitors that information you provide to websites of BabyDirect.com will not be shared with any third party. |
BabyDirect.Com wants to ensure that you are completely satisfied and happy with your purchase. We offer a 30 day return policy for items that are unused and unopened. Certain items are non returnable - please check the product page for information on whether your item is non returnable. All personalized, monogrammed and custom items are non returnable. Personal care items such as lotions, shampoos, creams, washes and ointments are non returnable. All furniture items such as cribs, changers, gliders, rocking chairs, tables & chairs are non returnable. If an item arrived damaged to you, BabyDirect.Com will work with you to get any replacement parts that you need. BabyDirect.Com works hard to ship out your order as quickly as possible. For this reason once an order is placed, we cannot guarantee that we will be able to cancel your order. Our Customer Care Representatives will try their best to assist you in trying to cancel your order, please email
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If we are unable to prevent the shipment from being cancelled, please see our 
